nustoto Casino & Sportsbook Data Care
When you open an account on nustoto, your email is verified. When you deposit via DANA or another payment method, we confirm the transaction. When you withdraw, your account is reviewed. This page describes what we collect at each step and how we keep that data protected.
We at nustoto collect personal data only because it's necessary to operate the platform legally and safely. We encrypt sensitive information, limit access to authorised staff, and delete data when we no longer need it. We don't sell your data or use it for purposes unrelated to your account and our regulatory obligations.
This policy explains what we collect, how we use it, who we share it with, how long we keep it, and what rights you have. If you have questions about our practices, you can contact us via live chat, email, or in-app help at any time.
What we collect on nustoto
We collect your email address and phone number when you register. We ask for your full legal name, date of birth, and government ID (national ID card, driver's licence, or passport) for Know Your Customer (KYC) verification. We also collect payment information—the bank account or e-wallet you use to deposit and withdraw.
When you use nustoto, we log your activity: which games you access, which sports you view, your deposits and withdrawals, and your account balance. We record login dates and times, the device you use, and your IP address. If you contact our support team, we keep transcripts of those conversations. We don't collect your location data, your contacts, or your browsing history outside nustoto.
On mobile, whether you're accessing nustoto via Android app or iOS browser, we track the same data. We collect information about your device type, screen size, and operating system only to ensure the app works properly. We don't track how much data you use or drain on your phone—we only record what happens inside nustoto.
How we use your data on nustoto
We use your email and phone number to let you log in and recover your account if you forget your password. We use your KYC data to verify you're of legal age and to confirm you're accessing nustoto from a jurisdiction where our services are available. We use your payment information to process deposits and withdrawals, and to confirm each transaction with your bank or e-wallet provider.
We analyse your activity data to detect fraud and money laundering. If we see unusual patterns—multiple failed logins, deposits from different countries in minutes, or sudden withdrawals after long inactivity—we flag the account for review. We use this data solely to protect nustoto and legitimate users, not to target you with marketing.
We use your support chat history to improve our help systems and train our team. If you contact us about a withdrawal that didn't arrive or a login issue in Jakarta or Surabaya, we keep that transcript to help you if you contact us again about the same issue. We never use your account data to influence game odds or betting limits.
Data storage and security on nustoto
We store nustoto data on secure servers with encryption at rest and in transit. Our servers are located outside your country, which means your data may be processed in jurisdictions with different privacy laws. We have contracts with all processors that require them to treat your data with the same care we do.
We limit access to your data. Only nustoto employees who directly support your account—our support team, our fraud analysts, our finance team—can see it. We use role-based access so a support agent can't view your password, and our fraud team can't access your ID photo unless there's a compliance issue. We log every access to your data.
We keep your account data as long as your account is active. If you close your account, we keep transaction records for seven years (required by financial regulation) but delete your password, phone number, and ID photo within 30 days. If you contact us about a withdrawal dispute, we keep the relevant data until the dispute is resolved.
Third-party processors on nustoto
We work with payment processors to handle deposits via OVO, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online paymentThese processors see your transaction amount, your name, and your account number. We don't control how long they keep this data—their privacy policies apply to their retention. We share only the minimum data needed to complete your deposit or withdrawal.
We use an analytics service to measure how nustoto performs: how many users register, how many play games, how many withdraw. This service doesn't see your personal information or account balance. It sees only anonymised counts—never individual users or transactions.
We don't share your data with game providers (the companies that make Aviator, Sweet Bonanza, or Liga 1 betting markets). Game results are tied to your account ID only. We don't share your name, email, or payment details with them.
Key takeaways
- We collect email, phone, KYC documents, and payment information only to operate nustoto legally.
- We use your data to verify your identity, process transactions, detect fraud, and support your account.
- Your ID photo is deleted after verification. Transaction records are kept for seven years.
- We encrypt all data and limit access to authorised staff only.
- We share data with payment processors only as needed to complete your deposits and withdrawals.
Cookies and tracking on nustoto
We use cookies to remember you when you log into nustoto on your phone or desktop. Your session cookie expires after 24 hours of inactivity, so you'll need to log in again. We use a preference cookie to remember your language setting and notification preferences. We don't use tracking cookies that follow you across the internet.
We don't enable third-party cookies. Advertisers and social media networks cannot see your nustoto activity. If you're concerned about cookies, you can disable them in your browser settings, but nustoto may not function properly without our essential session cookie.
Your rights on nustoto
You have the right to request a copy of all data we hold about you. You can ask us to correct inaccurate information (such as a misspelled name on your KYC documents). You can request that we delete your account and associated data, except transaction records we're required by law to keep. You can withdraw consent for optional processing, though this may limit your ability to use nustoto.
If you believe we've misused your data, you can lodge a complaint with the data protection authority in your jurisdiction. We cooperate fully with regulatory investigations and requests from law enforcement.
Contact us about your privacy on nustoto
If you have questions about this policy or want to request access to your data, contact us. We're available via live chat in nustoto (on Android app or mobile browser), via email, or through our in-app help system. Our team responds within one business day. We handle all privacy requests with care and can often resolve questions in a single conversation.
We update this policy from time to time. We'll notify you of material changes via email or in-app message. Your continued use of nustoto after a policy update means you accept the new terms. We maintain a version history so you can always see what changed.